Frequently Asked Questions


Welcome to Bare Tree Media’s FAQ page! Below you’ll find answers to some of the most common questions about our services, products, and company. If you have additional inquiries, feel free to reach out to us.


General Information

1. What is Bare Tree Media?

Bare Tree Media is a creative studio specializing in creating branded digital content, interactive experiences, and fan engagement solutions. Our expertise spans across various platforms, including mobile apps, social media, messaging platforms, and augmented reality.

2. What services does Bare Tree Media offer?

We offer a wide range of services tailored to enhancing digital fan engagement. Check out our capabilities page for more info about our services. Our services include: 

3. Who are Bare Tree Media’s clients?

We work with a variety of well-known brands, entertainment companies, sports teams, and celebrities. Our goal is to help brands engage with their audiences in a fun and interactive way across digital platforms.

4. What industries or sectors do we typically work with?

We work with a broad range of industries, including entertainment & media, sports, finance, pharmaceuticals, content creation and consumer brands. Our clients range from major entertainment studios to sports teams, and we often collaborate with brands looking to create fun, shareable digital experiences for their audiences.

5. What makes our studio different from other creative agencies?

Our focus on fan engagement through interactive digital experiences sets us apart. We combine creativity with cutting-edge technology like AR and custom character design to create memorable branded content that resonates with audiences across various platforms. Our team is multifaceted with a strong expertise in animation and motion graphics.


Products & Content

6. What platforms do we create content for?

Our content is designed to be used across popular platforms such as iMessage, Android, Snapchat, TikTok, Instagram, Facebook, X, GIPHY, Facer, Quidd, LINE and more.

7. How can I get custom emojis or stickers for my brand?

To create custom emojis or stickers, simply reach out to our team with your project requirements. We’ll work with you to design unique, brand-specific content that can be integrated into various digital platforms.

8. What is Augmented Reality (AR) content, and how does Bare Tree Media use it?

Augmented Reality (AR) content enhances real-world environments with computer-generated imagery. Bare Tree Media develops AR filters, lenses, and 3D animations that help brands create more engaging experiences for their audiences on Meta platforms, Snapchat, & TikTok. 

9. What design tools and software do we use?

Our team is equipped with the latest tools to deliver high-quality interactive experiences. We use the Adobe Creative Suite for illustration, graphic design, motion design, and video editing. We use Blender and other 3D modeling software for AR content. Our designers are also well versed in creating HTML 5 banners and WordPress for website development. 

10. Do you provide both digital and print design services?

While our primary focus is digital design (stickers, emojis, AR, etc.), we can also assist with print design elements for marketing campaigns, packaging, or promotional materials.


Technical Support

11. Do you provide both digital and print design services?

Our digital stickers can be found in various mobile messaging platforms, such as iMessage, Samsung Messages, LINE, and GIPHY. We also provide branded content directly through apps and social media.

12. How do I use Bare Tree Media’s content on social media?

Once downloaded or added to your app, you can use our branded content (stickers, GIFs, AR filters) by opening the specific platform’s keyboard, sticker tray, or camera app, and selecting the Bare Tree Media assets to share or post.

13. What if I encounter an issue with the content?

If you’re experiencing technical difficulties with any of our products, please contact our support team at info@baretremedia.com. We’ll assist you with troubleshooting and resolving the issue as soon as possible.


Partnership & Collaboration

14. How can my brand collaborate with Bare Tree Media?

We welcome collaboration inquiries! If you’re interested in partnering with us to create custom digital content or interactive experiences, please contact our business development team at info@baretremedia.com.

15. Do you work with small businesses or only large brands?

We work with both large, well-established brands as well as small and emerging businesses. No matter the size, our goal is to create customized digital experiences that engage your audience effectively.

16. Does the client have full ownership of final designs?

Yes, once the project is complete and all payments are made, you will have full ownership of the final deliverables. This includes all associated files and rights to use them as you see fit.

17. Can you help with marketing or advertising campaigns?

Yes, we can assist with creative content for marketing and advertising campaigns. This includes digital assets, promotional content, and AR filters or lenses to boost brand visibility and engagement.


Contact Us

18. How can I contact Bare Tree Media for general inquiries?

For general inquiries, feel free to contact us at info@baretremedia.com. We’re happy to assist you with any questions or information you may need.

19. Where is Bare Tree Media located?

Our main office is based in Boston, Massachusetts, but we work with clients worldwide.

20. Do you offer internships?

We do offer internships periodically, depending on the needs of our teams. If you’re interested in interning with us, please send your resume and a brief cover letter to info@baretremedia.com. Stay updated via our careers page and LinkedIn page

Still have questions?

Don’t hesitate to reach out! We’re here to help you with all your digital media and fan engagement needs.

DROP US A LINE

Thank you for choosing Bare Tree Media!